National1 Direct employs only the best. We are a diverse group of sales professionals from all walks of life driven by a shared sense of customer focus and personal achievement. From the CEO to the newest agent, we take pride in helping our customers and partners manage their energy needs.
We are part of a an international marketing group specialized in the utility markets of Europe and North America. We have achieved a customer/member base of over 1.2 million in the past 20 years in Canada, the US and the UK, providing Natural Gas, Electricity and Telecoms services to our customers, including our commercial and industrial accounts.
Each office we open in a 3 million + population market typically generates between 20,000 and 100,000 new customers per year in the residential sector and 1,000 to 2,000 new customers in the commercial sector. We also have a vast experience in marketing consultation services for energy companies and energy management for businesses.
We guarantee customer satisfaction is our first goal, solidly supported by quality recruiting methodologies to attract high caliber staff, comprehensive and ongoing sales and customer service training, and a focus on customer value for service.
Across the company, each office is comprised of several key leaders, each of whom has acquired extensive knowledge of their local utility market, is trained in sales, and has a customer service ethos. Our management team has reached 75 years of combined experience in utility de-regulation and counts among its agents over 100 years achievement in North America and Europe.